The National Careers Service was recommended to Tiarina* by her local library so she booked a face to face appointment with a National Careers Service adviser.
* Name has been changed.
When Lewis*, 25, came to see a National Careers Adviser he had been unemployed for two years and was claiming Job Seekers Allowance.
Chris* was referred to the National Careers Service by his local jobcentre for advice on updating his CV.
*Name has been changed.
Anna* contacted the National Careers Service for support in changing her career. She was working in administration but knew it was not the career she wanted.