National Careers Service

National Careers Service

Prospects is the prime contractor for the National Careers Service in three areas: London, the South West and the West Midlands. We provide the service in South Yorkshire, as part of the Careers Yorkshire and the Humber Consortium.

For advice over the phone or face-to-face, call the National Careers Service on 0800 100 900 or find out local contact telephone numbers here.
National Careers Service

The National Careers Service provides information, advice and guidance for jobseekers and those in work aged 18 and older to help them manage their career and progress into learning, training and employment.

Our qualified careers advisers provide advice and support tailored to each individual customer’s needs through digital technology, telephone and face to face meetings. We help customers identify and overcome any barriers they face to give them the chance to unlock their true potential and find a fulfilling career which offers opportunities to progress.

Prospects is the leading provider of careers information, advice and guidance for young people and adults. We expect to support half a million people with careers guidance on behalf of the National Careers Service each year. Through the delivery of the service we work in 62 local authority and 13 local enterprise partnership areas.

As the prime contractor, Prospects provides the In Custody element of the National Careers Service in its delivery areas and across Yorkshire and the Humber. This service helps offenders in the resettlement phase to prepare for release and supports them ‘through the gate’. This includes moving into training, learning and jobs, which helps to end the reoffending cycle.

Find out more about how Prospects supports offenders to prevent reoffending.

Outplacement services

Prospects offers wide-ranging support for organisations making redundancies.
Find out more.


Case Studies

Apprentice Lucy talks about careers in property
“I didn’t realise how many opportunities were available to ...
Juliet is now confident searching for jobs online
Juliet was referred to the National Careers Service by her JobCentre Plus ...
Carrie* gets a new job at 53
Carrie* was made redundant after 15 years with the same company. At 53 she ...
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Who to contact

For further information:

National Careers Service - London

Janice Pigott
Regional Director, National Careers Service London

[T] 020 8315 1500
[E] email me


National Careers Service - South West
Nicola Squibb
Regional Director, South West

[T] 01823 429670
[E] email me

Grant Neems
Area Manager, National Careers Service South West

[T] 01823 429670
[E] email me


National Careers Service - West Midlands

Kalpana Patel
Regional Director, National Careers Service West Midlands

[T] 0121 296 5550
[E] email me

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