Employment & Skills

We inspire people to develop their potential by giving them careers and employment support, assisting thousands of people into work and training each year.

We help our customers take control of their working lives and offer advice on a wide range of learning and employment options, to help them explore which careers suit them best. We offer practical assistance with job search, CVs, interviews, training, preparing for employment and support once they've found a job.

National Careers Service

National Careers ServiceAs the UK’s largest provider of careers information, advice and guidance, we hold the prime contract to deliver careers advice on behalf of the National Careers Service across London, the South West and West Midlands. As a partner in Careers Yorkshire and the Humber, Prospects provides the National Careers Services in this region. We provide face-to-face support in community venues, libraries, colleges, faith centres and Jobcentres. In the last year Prospects has helped 191,047 people through our prime National Careers Service contracts.
Read more about the National Careers Service

Prospects provides the In Custody part of the National Careers Service in all prisons and young offender institutions in Greater London, the South West and West Midlands - where we are prime contractor - and the whole of Yorkshire and the Humber.
Read more about Offender Support

Work Programme

Prospects is one of the top ten providers for the Work Programme. We are a prime contractor in the south west of England (Somerset, Dorset, Devon & Cornwall) and a major subcontractor in Bristol and London (working in Hackney, Greenwich, Lambeth, Southwark, Sutton and Merton).

We provide individualised support to help our customers including those who are furthest from the labour market to overcome barriers to enter the workforce. Three-quarters of the people we support into work through the Work Programme stay in employment.
Read more about the Work Programme

Work Choice

Work Choice is a Department for Work and Pensions contract, run as a subcontract by Prospects in Bournemouth on behalf of Shaw Trust. Prospects identifies and works with employers to support people with disabilities to progress into employment.
Read more about Work Choice

Outplacement Services

Prospects provides a comprehensive and affordable outplacement service for organisations making redundancies or re-deploying existing staff. We have substantial experience in delivering careers guidance, re-orientation and transitional support services to individuals and organisations. In London, West Midlands, South West and South Yorkshire, as part of the National Careers Service, Prospects offers a free of charge initial service.
Read more about Outplacement Services

Employment Plus

Prospects is the prime provider delivering two ESF funded contracts that support low paid workers in Central and North and East London. The overall aim of the programme is to upskill participants to progress toward a better future through increased overall income and job security. The programme provides participants with a combination of regulated and non-regulated training to equip employees with new skills or refresh existing ones. Ultimately, the goal is to progress every participant towards the London Living Wage by increasing their hourly rate or moving them from zero hour contracts to contracts of fixed hours, which in turn gives them greater security.

ESF Older Workers

Prospects provides specialist employability support to older workers (those aged 50 or over) in the London boroughs of Sutton, Merton, Kingston and Richmond. This programme is a voluntary programme for unemployed or economically inactive residents of the four boroughs and is co-funded by the Department for Work and Pensions and the European Social Fund.

Who to contact

For further information:

Employment & Skills

Brenda Cabras
Director of Employment & Skills

[T] 020 8315 1500
[E] email me

What people say

Case Studies

Keiran* is developing a new future with the National Careers Service
Keiran, 33, first heard about the National Career Service and how they could...
Yolande*, a teen parent, overcomes her lack of confidence and self-esteem
Yolande* is a teen parent and cares for her three year old son. Yolande is a...
Nigel gains a new job role after being made redundant
Nigel* worked for Dairy Crest and was one of 125 employees facing...